XM Receives Prestigious CFI.co 2026 Awards for Gold Trading and Customer Excellence
Date: 30/03/2026 | Time: 08:19 GMT-4
Award Recognition
XM, a global leader in online trading and financial services, has been honored with the titles of Best Gold Broker and Best Customer Service for 2026 by Capital Finance International (CFI.co). This recognition highlights XM's institutional strength, operational resilience, and high service standards maintained over 15 years.
Best Gold Broker Award
The Best Gold Broker award emphasizes XM's ability to provide a stable and deep-liquidity environment for gold trading, a critical safe-haven asset. In 2025, XM facilitated over 700 million positions in gold, reinforcing its reputation as a trusted broker in this sector.
"These awards from CFI.co are a testament to the stability and transparency we have built over the last decade and a half," said Menelaos Menelaou, Group co-CEO of XM.
Market Volatility and Execution Quality
2026 has been marked by significant market volatility, during which XM's infrastructure has shown exceptional execution quality and competitive pricing. This has enabled traders to capitalize on gold trading opportunities even amid historic market conditions.
Best Customer Service Award
The Best Customer Service award reflects XM's commitment to building strong relationships with traders and partners across over 190 countries. The company integrates advanced technology with human expertise to provide multilingual support around the clock.
"Our recognition for Best Customer Service is the result of continuous, measurable investment in our human connections," stated Simos Konis, Chief Experience Officer.
Commitment to Excellence
XM continues to combine operational strength with client-focused service, ensuring reliability, transparency, and high standards that traders require in today's complex markets. The firm has over 20 million clients and offers access to more than 1,400 trading instruments across various devices.